Unable to load video

After editing video in iPhone it’s not saving the video. When press on (!) it says Unable to load video “An error occurred while loading a higher-quality version of this video “ I have enough storage like 163.0GB free storage. I applied many tactics but wouldn’t work. This problem seen after updating ios 17.

My device is iPhone xs max

iPhone XS Max

Posted on Sep 26, 2023 10:42 PM

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1 reply

chuckbl

Community Specialist

Sep 30, 2023 08:50 AM in response to nazmus94

Hello nazmus94,

For further assistance with that behavior you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.

Take care.

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Unable to load video

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