Unable to load video playback and recording issues on iPhone with iOS 18.1

Issue 1: I can not play a video from Oct 2023 on my iPhone. It popped up a notice as the title above. I purchased 200GB of Icloud+ and it used 97GB of all. I am not sure but it happened when updated to iOS 18.1 recently. I already checked for the Q&A but it seems not to be working at all.

Issue 2: I recorded a video but not showing in the photo library, just a black screen with a playback bar. I changed the camera setting to 720 for a lower resolution but it didn't work. Please find the images attached below to get a clear situation.

I can play this video on an iPad Air Gen 5, so it is not a storage problem I guess.




[Re-Titled by Moderator]

iPhone XS, iOS 18

Posted on Nov 15, 2024 06:06 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to load video playback and recording issues on iPhone with iOS 18.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.