Ultra 2 watch is too dim in low light conditions

Ultra 2  watch, too dim in low light conditions.


Please update the watch OS software ASAP in regards to the "brightness" for the ultra watch 2 (3000 nits available). The autodim hardware is a good feature for battery life; but the default factory settings makes it much too difficult to read in low light conditions. From what I have read from others and personally experienced; other  watches are brighter in low light: From SE, 4, 5, 6, 7 (mine), 8, 9.


So although 3000 nits are technically available on spec., the ultra 2 watches cannot be user adjusted for low light conditions or as an accessibility feature, for poor or older vision (also mine).


[The iPhone and watch are both on latest iOS. 17.0.1 for iPhone and 10.0.1 for watch. Brightness turned all the way up, not in theater mode, etc.]

Apple Watch Ultra 2, watchOS 10

Posted on Sep 26, 2023 09:01 AM

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Oct 3, 2023 12:32 PM in response to randomname007

Hello randomname007,


Welcome to Apple Support Communities. We understand the importance of getting this issue resolved, and we'd like to help get you pointed in the right direction to get some help. We recommend that you contact Apple Support directly. Depending on your region, you might be able to contact them here: Get Support


We hope this information is useful. Kind regards.

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Ultra 2 watch is too dim in low light conditions

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