iPhone 11 Pro Max Broken After Overnight Automatic IOS 17 Update
I woke up to my phone not turning on and flashing the apple logo over and over again. I tried to force restart using the volume up down and power button but that did not work either.
I went to the Genius Bar at my local apple store and after telling them about my iPhone they told me it was likely due to my phone not having enough storage as I do know my phone was almost at max capacity. They hooked my phone up to their computer and tried updating the IOS there. That didn’t work so we proceeded to try the only solution left which was to restore it. Surprisingly, my phone couldn’t even be restored either, and the error code “4013” was the cause. The worker told me that most likely the logic board in the phone was fried from trying to update the phone given that there was not enough storage. So my phone was basically done for.
I’m just taken aback because this should be completely Apple’s fault in terms of their hardware and software engineering. Why was my phone trying to update its IOS when it didn’t have enough storage? And why did Apple’s solutions on updating and restoring the phone completely not work but also put my phone in a permanent coma?
Is there anything within my consumer rights to receive a replacement or some sort of solution?
iPhone 11 Pro Max, iOS 16