Video is unavailable check Network connection

I launched my AppleTV App in order to watch the season finale “Foundation” it starts to play then crashes with the following message: “Video Not available

there’s a problem loading this video.

If this continues check Internet connection “

guess what? It ain’t my internet connection 😡

FireTVStick4K(2018)/Soundbar(2019),

Posted on Sep 15, 2023 03:41 AM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 12:49 PM

The last few days, we’re seeing here an increased number of users reports on issues with the Apple TV app on Fire TV devices. Unfortunately, no conclusion for the cause has been reached yet.

If you want, you may add your report by contacting an expert from the Apple Support staff. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Else use the feedback form, then your message will be forwarded to the appropriate team.

1 reply
Question marked as Top-ranking reply

Sep 15, 2023 12:49 PM in response to Bonusholeboy

The last few days, we’re seeing here an increased number of users reports on issues with the Apple TV app on Fire TV devices. Unfortunately, no conclusion for the cause has been reached yet.

If you want, you may add your report by contacting an expert from the Apple Support staff. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Else use the feedback form, then your message will be forwarded to the appropriate team.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Video is unavailable check Network connection

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