"video won't load on apple tv"

apple tv app will play some shows but many don't with message "video won't load" check internet connection. internet connection is fine and other streaming services work fine. how can I fix this on apple.


BRAVIA4KUR3,

Posted on Oct 19, 2023 11:30 AM

Reply
2 replies

Oct 20, 2023 10:51 AM in response to lhopen

Hello lhopen,


Thanks for using the Apple Support Communities!


If you're having trouble playing content in the TV app, the steps in here may be able to help you with that: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support


If those steps don't seem to help, you'll want to reach out to Apple Support to look in to that further. You can reach out to them here: Get Support


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"video won't load on apple tv"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.