Up until yesterday Apple TV app worked fine on Firestick, now get "video not available". Account works fine via web browser. Have tried restarting app and Firestick, reinstalling app and putting Firestick back to Factory settings. Also tried clearing cache. WiFi is ok other apps are fine. Any ideas?
Great job Apple support! Thanks for getting right on this issue! I love paying for shows that I can only watch about 30 seconds of before video is not available pops up..
Great job Apple support! Thanks for getting right on this issue! I love paying for shows that I can only watch about 30 seconds of before video is not available pops up..
So, after going through the whole drill of restarting, reinstalling, and unplugging cables without any success, I finally found this article. Their first fix was to turn off HDMI CEC, and it totally worked for me. If you're having a tough time, this article might just be your lifesaver: https://pointerclicker.com/apple-tv-not-working-on-firestick/
They've got super detailed images to guide you through. And hey, if that's not the fix for you, they've got about 10 other ideas to try out.
There is a bigger thread on this with a potential workaround in on page 5 Apple TV App Problems on Firestick: Video… - Apple Community
Me too. Little help please
I have the same problem and have tried the same remedies with on success.
We updated the firestick and Apple streaming is working fine for us. Worth a try!
This fixed it for me too
Why am I getting "video not available" in Apple TV app on Amazon Firestick 4k
