How do I request a refund for a charge that was not associated with my Apple ID?
A 44.76 charge appeared on my cc transaction log from muscle-booster.io. I have been in email chats with their “support” for two days telling them to remove or refund the charge. I have never downloaded or signed up for their app. They admit that they can’t find an account under my Apple ID email yet they have charged me. Clearly someone used my CC fraudulently yet they can’t find an account using a credit card that ends in the last 4 numbers that I gave them.
thwy have no customer service telephone number and they keep asking me for an invoice number or ID in my confirmation email—which I obviously don’t have since I wasn’t the one who signed up for their app.
my CC company is investigating the fraud but this company is a joke. Can apple do something about this. I’ve read lots of other people who have gone through this with this company.
[Re-Titled by Moderator]
iPhone 11 Pro