Apple Watch SE can't make or receive calls
So my son recently just bought the Apple Watch SE (1st gen) new from Walmart. The selling describes full 5g capability with calling and texting. He does not have his own phone, so I paired it with my iPhone 7 plus (yes its old) using family setup. Yesterday we went and got a T-Mobile Watch plan for $10 a month yet it can't call (only text and use other cellular capabilities). When Me or my wife try to call him, we get the "The person you have dialed is not able to receive call right now" error message. Even weirder, he get some of my texts and my calls too. When he dials me, it will not show on my i-Phone. We tried looking all over the web and even at the Apple Store to find a solution, but we just can't find one. I'm hoping someone from this community can help me solve this.
For reference I am running iOS 15.7.8 and my son is running WatchOS 8.8.1.
Thanks!