Functioned fine for a start, but now 99% of the time volume up and down and mute button not working. Everything else fine. Audio controls do work when using EarPods . Tried a new HDMI cable to TV, but problem still there.
As the remote send an IR signal for volume control, verify that remote has an unobstructed line-of-sight to the IR receptor on the TV or audio system.
Please try the steps as outlined in: If the volume buttons on your Apple TV remote stop working - Apple Support
Thanks, I have tried that a couple of times, but no go. Very frustrating!
Thank you, sounds so simple, but that fixed it!
You’re welcome.
Apple TV volume controls not working
