Apple TV won’t load shows. I can go to the apps, like Paramount , but when I select a show, it won’t load and it returns to the Apple TV Home Screen. Same problem with all streaming apps. Any advice? It was working Saturday. TIA

apple TV model A2737. 64GB

resolution is set at 720p HD

Apple TV (3rd generation)

Posted on Sep 4, 2023 02:56 PM

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Posted on Sep 22, 2023 04:38 PM

Having same problem. Start series then never able to watch again. I can watch trailer. Not sure how Peacock can get it done correctly but apple cannot….guess their too busy coming up with the next charger for an iPhone.

2 replies

Sep 5, 2023 01:40 PM in response to NancyDougherty

Hi NancyDougherty,


Take a moment to restart your Apple TV. This can help clear out what may be a temporary issue.


If the issue persists, manually quit the TV app and then reopen it.

Switch between apps or force an app to quit
1. On the Siri Remote, press the TV button   twice quickly. 
2. Windows representing each of the open apps appear in a row on the screen.
3. Apple TV screen showing App SwitcherStream Cha Cha Real Smooth on the Apple TV app
4. In app-switching view, navigate to a different app in the center of the screen, then do either of the following:
* Switch to the highlighted app: Press the clickpad center (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation).
* Force the highlighted app to quit: Swipe up on the clickpad or touch surface.
7. To leave app-switching view without changing apps, press the Back button  (Siri Remote 2nd generation or later) or Menu button button (Siri Remote 1st generation).


Let us know if the issue persists.


Cheers!

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Apple TV won’t load shows. I can go to the apps, like Paramount , but when I select a show, it won’t load and it returns to the Apple TV Home Screen. Same problem with all streaming apps. Any advice? It was working Saturday. TIA

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