You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacOS 13.5.1 Update Produced Blank Screen

I tried to update my Macbook Air M1 to MacOS Ventura 13.5.1. When it restarted, the screen was blank, though the keypad lights were on. I contacted Apple Support and was guided through the reboot, but it didn't work. What could have caused this? Any one here with the same experience? Thank you!

MacBook Air 13″, macOS 13.4

Posted on Sep 3, 2023 10:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2023 1:39 AM

One thing you might try is to reboot into safemode to allow the os to automatically run its diagnostics which will look for and fix many problems. Then boot back in your default account and verify if fixed.


Start up your Mac in safe mode - Apple Support


1 reply

MacOS 13.5.1 Update Produced Blank Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.