notification email

hello, i can’t seem to change my notification email. i’ve gone to appleid.apple.com but it gives me this message. “continue on one of your devices. On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings” please help i don’t know what to do.

iPhone 14, iOS 16

Posted on Sep 2, 2023 11:04 PM

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2 replies

Sep 3, 2023 06:13 PM in response to kiki2500

Thanks for reaching out kiki2500,


The following page provides some information that may be helpful: About your Apple ID email addresses


Providing additional information and context may increase the chances that you'll get a helpful response from community members.


For example, what device are you trying to make the change on?


Are you unable to access the email address that's currently in use?


Take care!

Nov 20, 2023 06:04 PM in response to mikeg28806

I have the same or similar problem - an old email is set up as my Notification email in https://appleid.apple.com/account/manage and it shows as "unverified" there.


Clicking on "Remove Email" gives me the same runaround @kiki2500 experienced. There is no such account anywhere to be found on any of my other devices.


The other option is to click "Verify" but that exactly the same thing: "Continue on one of your devices."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

notification email

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