The Zoom app keeps crashing on my MacBook. I've been using Zoom for years; this just started recently with no changes to my hardware config.

mes2021now wrote:

Am currently running Zoom Version: 5.15.11 (22019).

Yes, that is the current version...I was not up to date.

Since I am not using Ventura, I did not notice that your macOS could also be updated. As indicated in Find out which macOS your Mac is using you could also try to install macOS 13.5.1.

mes2021now wrote:

Hi, MacOS is up-to-date, too. Still no luck.

The only other option that I can think of is to Start up your Mac in safe mode.

Use safe mode on your Mac states that "Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up."

Another option is to create a new macOS user account. Log out of the current macOS user account and log into the new account. Test Zoom to see if you still have the issue. If you do, then there is either a login item or a configuration or preference issue with your main user account.

Try disconnecting all external devices in case one of them is causing a problem.

A more drastic option is to try uninstalling Zoom completely by following Zoom's instructions. Then reboot the Mac. Then download the current Zoom installer & install the current Zoom.

mes2021now Said:

"The Zoom app keeps crashing on my MacBook. I've been using Zoom for years; this just started recently with no changes to my hardware config."

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Add Zoom as a Login Item:

If you don't have time or access to perform a reinstall, add Zoom as a Login Item. Open Items Automatically when you Log In On Mac: - Apple Support

Any difference?

Try updating Zoom. The current version is 5.15.10 (21826)