Single radio station (via TuneIn) not working when played via Apple Music

Question

Single radio station (via TuneIn) not working when played via Apple Music

Hi there,

When trying to play this radio station (https://music.apple.com/nz/station/the-rock/ra.1460909445), it does not work via Apple Music. All other stations that I have tried do work.

Two other people that I know of are also unable to play the station via Apple Music. Making it a hassle to play via speakers around the home.

I have tried the following:

Does not work on my HomePod, iPhone or AppleTV (HomePod says "I'm having trouble playing that", iPhone and AppleTV just do nothing)
I have tested via WiFi and mobile connections
Other stations work via Apple Music
The radio station in question works directly via TuneIn

It feels like there is an issue with some link or call between Apple Music and the TuneIn service.

Is anyone able to assist?

iPhone 12 Pro

Posted on Aug 27, 2023 01:11 PM

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Answer 1

Aug 28, 2023 01:54 PM in response to Coffee_Lover_88

Hi Coffee_Lover_88,

It sounds like you're attempting to listen to broadcast radio via Apple Music. If so, take note "Broadcast radio isn't available in all countries or regions." You can find this information and more below and in the article here: Listen to the radio in the Apple Music app - Apple Support

"Listen to broadcast radio

With the Apple Music app, you can tune in to your favorite broadcast radio stations, including your local ones.

Z100 iHeartRadio station in Apple Music

Go to Search.
Search for the radio station by its name, call sign, frequency, or nickname.
Tap or click the radio station to listen to it live.

You can also ask Siri to play a radio station.

Broadcast radio isn't available in all countries or regions."

There's also helpful information here: Listen to broadcast radio on iPhone - Apple Support

However, if this is an issue with a third-party app, contact the app developer using the steps here: How to contact an app developer, or reach out to Apple directly to further assist. Get Support

Cheers.

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Single radio station (via TuneIn) not working when played via Apple Music

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