I just bought two HomePods. they hooked to my internet no problem. I grouped them. I got a new internet without knowing I should ungroup them first. Now only one HomePod will hook up with the new internet. Please help me with my brand new expensive Apple HomePod speakers.
HomePod
If you haven't already see if resetting the HomePods to factory settings helps: Reset HomePod or HomePod mini – Apple Support (AU)
If you haven't already see if resetting the HomePods to factory settings helps: Reset HomePod or HomePod mini – Apple Support (AU)
“If you have two HomePod speakers set up as a stereo pair, you must ungroup the stereo pair before you can reset HomePod.”
Thank you for your response. The problem is I changed my internet provider while the two HomePods were grouped and now I don’t seem to be able to ungroup them. I am using the Home app on my phone to try to connect to the second speaker with no luck. The first HomePod connected successfully. The second HomePod can not find the new internet connection even though I am logged into it on my iPhone.
Homepods
