Apple pay refund problem

Hello , i have purchased something online on ebay using apple pay service linked to my debit card and it was successful but the items was not shipped and didn’t receive so i requested to get full refund and ebay refunded me with the full amount but unfortunately I didn’t receive on my bank account since 16/8 and checked with my bank and ebay nothing wrong even when i open my wallet i find the amount refunded how can i get the amount on my bank account?

Posted on Aug 25, 2023 09:33 AM

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Posted on Aug 25, 2023 10:40 AM

Apple Pay is not involved with the actual transfer of funds. The refund is between the merchant and the bank that issued the debit card you used. You need to reach out to each party and make inquiries. Legally, refunds can take up to 30 days.


Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


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Question marked as Top-ranking reply

Aug 25, 2023 10:40 AM in response to salaheldin66

Apple Pay is not involved with the actual transfer of funds. The refund is between the merchant and the bank that issued the debit card you used. You need to reach out to each party and make inquiries. Legally, refunds can take up to 30 days.


Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support


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Apple pay refund problem

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