Wrong language showing only in replying to fitness notifications

When I try to reply to a fitness notification from one of my shared friends, the choices in are in Portuguese! The only language on my phone and watch are English. And the sharing notification is the only place I have found Portuguese to be the default - messages in the watch are English, etc.


Do I need to reset the watch and the re-sync with my phone? Is there a less drastic option?

Posted on Aug 23, 2023 11:29 AM

Reply
4 replies

Aug 27, 2023 02:26 PM in response to AE_Jenkins

Hello AE_Jenkins,


Thank you for using Apple Support Communities and for keeping us updated. It sounds like you've done a tremendous job in troubleshooting this issue with your Apple Watch. You even went as far as to unpair your Apple Watch and set it up again. Since this issue continues to occur, we recommend that your each out to Apple Support for help. They might need to investigate this issue further with you. Please use the following link to reach them: Get Support



Thank you for using Apple Support Communities.

Aug 24, 2023 11:03 AM in response to AE_Jenkins

Hello AE_Jenkins,


We would start with the following troubleshooting steps for this issue to see if they can resolve this for you:


  1. Make sure both devices are up to date for the latest fixes: Update your iPhone or iPad & Update your Apple Watch.
  2. Double check that English is the only language selected on each device: Change the language on your iPhone or iPad & Change language and orientation on Apple Watch


If that doesn't help out, do you happen to use third-party keyboards on your iPhone? If so, you can use the following to remove any third-party keyboards you may be using to test if that resolves it: Add or change keyboards on iPhone


In case the issue continues to occur, do you know if the language selected on your friend's device may be selected to this language? The more we can understand about what's happening, the better we can assist.


Take care.

Aug 27, 2023 02:21 PM in response to destiny241

Thanks for the reply.

Yes, both devices are fully updated: iPhone on iOS16.6; Watch on watchOS9.6.1.
Yes, English is the only language on both devices (as shown in pictures)
There are no 3rd party keyboards on the iPhone. For a short period I did have Portugese as a keyboard (apple), but that has been removed - as you can see from picture).
Since it occurs on ALL fitness notifications (several friends), the issue must be on my device.


I have completely reset the watch - setting up as a new watch. The issue continues which leads me to believe it is an iPhone issue (not a watch issue). And it ONLY occurs when responding to a Fitness notification - also photos for this. 

I look forward to hearing additional options to correct this persistent problem.

Thank you

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wrong language showing only in replying to fitness notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.