My old Apple ID was hacked ... They used a digital line to hyjack my codes for two factor, logged onto my account changed my password, changed the phone number and email address. My iCloud email is still linked to the account but you have to know the phone number (surprise from change) to get into recovery ... all say support staff say I'm screwed ... what say you?
iPhone 14
I had similar problem. The thief changed my particulars, password including trusted number. My Apple ID is still my Gmail. I received all the notification emails. And when I tried to log into Apple, I couldn't do a thing.
Then I contacted Apple support for several times and I even talked to them on phone for like one hour. I was able to answer all the questions like my credit card number I used, my emails, my particulars and even the recent trusted number I used for the account. But not the new trusted number the thief has updated. I was able to provide all the emails from Apple. But guess what, just because I don't know that new trusted number, they said they cannot help at all. That was so funny and I was shocked. I used to keep all my works on iCloud. I even use 50GB monthly subscription.
Now just because how Apple solely rely on just that number, I have lost all my works, photos and everything on it. Imagine that my iCloud account was used since like 2010 or something. I can't imagine how stupid Apple is to rely just on this one but not the iCloud email? They need to have a proper thinking.
I had similar problem. The thief changed my particulars, password including trusted number. My Apple ID is still my Gmail. I received all the notification emails. And when I tried to log into Apple, I couldn't do a thing.
Then I contacted Apple support for several times and I even talked to them on phone for like one hour. I was able to answer all the questions like my credit card number I used, my emails, my particulars and even the recent trusted number I used for the account. But not the new trusted number the thief has updated. I was able to provide all the emails from Apple. But guess what, just because I don't know that new trusted number, they said they cannot help at all. That was so funny and I was shocked. I used to keep all my works on iCloud. I even use 50GB monthly subscription.
Now just because how Apple solely rely on just that number, I have lost all my works, photos and everything on it. Imagine that my iCloud account was used since like 2010 or something. I can't imagine how stupid Apple is to rely just on this one but not the iCloud email? They need to have a proper thinking.
Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Apple ID stolen
