iCloud email rules not working

Question

RJG1999 Author

Level 4

2,951 points

iCloud email rules not working

Just recently any email rules I create on iCloud.com don’t seem to work at all. I’ve tried simple “subject contains” rules and also rules from a particular address. Here’s an example:

“Move messages with subject containing Work Order to Trash and mark as read.”

Messages still go to my inbox. I’ve called Apple Support and did troubleshooting with them but they were also at a loss as to why it’s happening. I have “Advanced Data Protection” turned on for my AppleID but that shouldn’t conflict and I don’t see any posts about an issue with that.

Has anyone else had a problem with iCloud.com rules? Thanks.

Posted on Aug 8, 2023 01:42 PM

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Answer 1

ericole

Level 2

169 points

Oct 17, 2023 07:29 PM in response to RJG1999

I have a very clear rule that says to take any email with subject containing "cook" or "cooking" to trash and mark as read b/c all of the sudden I started getting stupid cooking emails at my main address though I've NEVER been to a cooking website or purchased any cooking things. I do my email through actual email clients so this should keep me from ever seeing them. But no, they come right on in with no issue. The rule simply does nothing. I've moved it from the bottom to the top of my rules list with no change in behavior.

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Answer 2

Elden

Level 1

49 points

Sep 9, 2023 09:47 AM in response to RJG1999

I have like eight rules. And I always seem to have one that is not working. When I fix the one that is not working... suddenly a different rule that was previously working, stops working.

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