Permanently deleting photos

My iPhone storage was nearing its 64 GB capacity, with about 25 GB taken up by photos, so I disabled iCloud photo syncing and deleted *all* photos and videos stored on my iPhone. I then permanently deleted all "recently deleted" items, checked everywhere else I thought any photos or videos might be hiding and eventually deleted everything I could find on my device that's not an app. I restarted the device, updated to the newest iOS version and restarted again, and did all the other things they tell you to do to ensure that the photos and videos are actually gone from the device. And yet, the phone tells me I have almost exactly the same amount of storage available, and photos are still taking up 22.43 GB of space. The photo app has 22.43 GB listed under "documents and data." I can't find any way of emptying any kind of cache associated with the app. Of course, Apple won't let me delete the photo app itself, so I can't do it that way. I have waited 24 hours now to see if the phone will automatically clean up whatever garbage related to photos is *still* on the phone for some nonsensical reason, and nothing has happened.


I've done everything one could reasonably be expected to do to get rid of my photos and videos. I'm at my wit's end. All the trouble I went through to get rid of 25 GB of material on my phone has done virtually nothing to alleviate the storage problem, and to add insult to injury, my phone is still bothering me with the warning that my storage is almost full, and that I should sync photos with iCloud to save space, even though I know that would do exactly the opposite at this point!


I've seen this same issue posted on the forums here a dozen times and not one of the responses is helpful. I can't stand how many times "community experts" copy and paste how-tos straight from Apple that completely miss the point. Before replying please confirm that what you're sharing is (1) relevant and (2) not something I've just said I already tried. I'm not an idiot. If I could have easily found the answer in any other way I would not be posting here.


I must add, I was on board with iCloud early on and didn't mind having less storage on my device in exchange for buying more storage on iCloud and keeping a minimal amount of content on the device itself, but I am extremely frustrated that Apple has made it so difficult to operate this way. I've had the "optimize photos" feature toggled on since it came out, figuring that would drastically cut down on space taken up by photos and videos, but it definitely has not. Even with that option selected, photos and videos were (and are) still allowed to take up 25 GB of space on the device. How is that optimized? I don't want 25 GB stored on my phone. That's the whole reason I chose to sync with icloud and "optimize" photo storage.

iPhone 12 mini, iOS 16

Posted on Aug 5, 2023 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2023 12:41 AM

Hi wrcheatham

welcome to the Apple (user-to-user) Community.


Re: Permanently deleting photos


Seems deleted photos may stay in the "Recently Deleted" Album for a while (maybe 30 days) unless permanently deleted from there. (Many are grateful for this feature after accidentally deleting photos they value, as they can be restored if found in time.)


Apple support's article: Delete photos on your iPhone or iPad - Apple Support

says how to:

Delete photos permanently


  1. Open Photos and tap the Albums tab.
  2. Tap the Recently Deleted album.
  3. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.
  4. Tap Select.
  5. Select the photo or video that you want and tap Delete.
  6. If you want to delete all the photos and videos in the album, tap Delete All.
  7. Tap Delete Photo to confirm.

When you delete a photo from this album, you can't get it back


If needed:

Photos Support webpage (info / support / contact)

Photos - Official Apple Support


All the best :-)

Similar questions

11 replies
Question marked as Top-ranking reply

Aug 8, 2023 12:41 AM in response to wrcheatham

Hi wrcheatham

welcome to the Apple (user-to-user) Community.


Re: Permanently deleting photos


Seems deleted photos may stay in the "Recently Deleted" Album for a while (maybe 30 days) unless permanently deleted from there. (Many are grateful for this feature after accidentally deleting photos they value, as they can be restored if found in time.)


Apple support's article: Delete photos on your iPhone or iPad - Apple Support

says how to:

Delete photos permanently


  1. Open Photos and tap the Albums tab.
  2. Tap the Recently Deleted album.
  3. In iOS 16, iPadOS 16.1, or later, use Face ID or Touch ID to unlock your Recently Deleted album.
  4. Tap Select.
  5. Select the photo or video that you want and tap Delete.
  6. If you want to delete all the photos and videos in the album, tap Delete All.
  7. Tap Delete Photo to confirm.

When you delete a photo from this album, you can't get it back


If needed:

Photos Support webpage (info / support / contact)

Photos - Official Apple Support


All the best :-)

Aug 8, 2023 01:42 AM in response to wrcheatham

As a bow drawn at venture - could it be, that you had not only iCloud Photos enabled, but also the Shared iCloud Phots Library? If you have set up a Shared iCloud Photos Library, the photos you had in your library, when you enabled the Shared library or joined the shared library will be saved in iCloud for six month, before you can delete them. And they keep coming back like a bad penny.


In the first paragraph you wrote "so I disabled iCloud photo syncing and deleted *all* photos and videos stored on my iPhone." But it is not clear to me, if you kept iCloud Photos turned off. Is it still disabled or did you turn it on again?

Did you want to delete the photos from iCloud as well, or only the local copies on your iPhone? What is the total storage of your photos currently used in iCloud, as shown on your iCloud webpage at www.icloud.com?


Just a comment on your disappointing experience with "Optimize Storage". This feature is working very different from what you want and expect from it. If you try to us eit to keep your photos completely removed from your device, you will be fighting windmills.


The way "Optimize" is intended to work:

  • It will try to ensure, that you have always enough free storage for the iPhone to be able to work smoothly and leave enough fee storage for other apps, but it will try to keep the most recently taken or used items stored locally, as space permits, so you can work with the most recently used photos even offline and a photo, that has been recently downloaded, will remain mirrored locally, so you do not need to waste bandwidth by having to download the same photos over and over again.
  • When you are running low on storage, Photos will first remove the originals of the photos you have not used in a long time, but try to keep your current working set stored locally.
  • As a consequence, even with "Optimize Storage" your iPhone storage will always appear to be filled with image and video files, if you have many photos in iCloud. We are expected to ignore the local shadow copies of the media files. They are counted as "available storage", because the system can purge them anytime, fully automatically, whenever more free storage is needed. Th y are just kept around, in case we need them again soon. Why waste free storage, if we can keep the just recently downloaded files around and work faster, so we do not have to wait for the download of the same files over and over again?



Aug 19, 2023 11:44 AM in response to brbo

As I said in the second sentence of my post, I already deleted all photos/videos from the "Recently Deleted" album. Before coming here to ask for help I read the support article you cite and others like it, and I followed the instructions. I turned off iCloud photos, deleted all photos and videos of any kind in any place on the device. I even downloaded a "clean up" app I thought could potentially find remnants like caches taking up space that I had overlooked or wouldn't normally have access to, but it found no photos or videos or anything related. It literally had no recommendations for reducing storage, which is a first for me when using that kind of app.


For two weeks I have kept iCloud photos off, restarted the device multiple times and updated to the latest iOS version, taken only a handful of photos (and no videos), and still, the storage consumed on my device by the Photos app is a virtually unchanged 22 GB of "documents and data." So where is this 22 GB? Tell me what I'm missing.


With iOS and system data taken up nearly half the storage on my device, I can't afford to have 22 GB taken up by something that serves effectively no purpose for me. You can see how little else I have on the device. I am severely limited in how many apps I can hold on the device at any one time. I'm constantly prompted to sync photos with iCloud as if that would make a difference (I know from experience this will not help in my case and will even slightly increase the storage used by the Photo app, so please don't make that suggestion). I'm constantly reminded that storage is almost full, and constantly trying to keep my app usage to a minimum. That is why it's so frustrating that 22 GB of Photo app "documents and data" is still sitting on my device despite everything I try to do to get rid of it. If this 22 GB of storage serves any purpose, it is a complete mystery to me and seemingly inaccessible and unalterable by the user, which makes it exactly like the iOS and system data categories. Those three together account for about 60% of the storage on my "64 GB" iPhone 12 mini, which means it would be more accurate to market it as the "26 GB" version.


Aug 20, 2023 04:25 PM in response to wrcheatham


..wrcheatham..

Several ideas to backup to external device/drives and remove items

from iCloud, are contained or linked to Support article such as this:


Archive or make copies of the information you store in iCloud - Apple Support

//support.apple.com/en-us/HT204055


Then you may restore content from a copy on external drive/device.

Or if still available in iCloud, carefully re-import to your Mac or PC.


iPhone - Official Apple Support

//support.apple.com/iphone


iPhone User Guide - Apple Support

//support.apple.com/guide/iphone/toc


Many articles cover instructions. Volunteers here may or not keep

an encyclopedia of them directly in our minds; since we're not A.I.

bots and most seem to have other offline interests too.


Aug 20, 2023 03:05 PM in response to wrcheatham

Seems iCloud is mainly a service for sync of data across various devices. Deleting data (eg: photos) from a device, deletes the same data in iCloud and anywhere else that is in in sync. So that keeps everything in iCloud and on any devices in sync.


Photos deleted from your iPhone, may remain available in "Recently Deleted" in iCloud (likely for 30 days) unless they were / are permanently deleted.


It is no wonder Apple suggests we archive / store everything we sync with iCloud.

Archive or make copies of the information you store in iCloud - Apple Support


iCloud support webpage: (info. / support / contact)

iCloud - Official Apple Support

Dec 10, 2023 10:41 PM in response to wrcheatham

Not certain how helpful this advice will be, however, if the issue hasn't resolved yet, I suggest subscribing to Google One. Once you've done that, you can then open the Google Photos app (Install from the App Store), tap on your profile, enable Backup and let all the photos and videos sync. Once that is completed, tap on your profile and click the option that reads "X items to delete from this device." All the photos and videos will be deleted from your iPhone since they've been uploaded to Google One.

Jan 14, 2024 07:38 PM in response to wrcheatham

Have you tried going to an Apple Store ? I know kind of a pain but one of those geeky people must know this is a problem and can’t wait to make your life better.

heck even maybe Best Buy, they sell them there so their geek squad might know, of course only if they don’t charge you. Idk 🤷‍♀️ I just wished I hadn’t done the stupid cloud! Wish u luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Permanently deleting photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.