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Why am i not able to use my face id? How can i fix it?

Message showing "A problem was detected with the TrueDepth camera. Face ID has been disabled."

iPhone 11, iOS 16

Posted on Aug 1, 2023 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2023 5:23 AM

So click “Learn More” and follow these instructions:


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


2 replies

Why am i not able to use my face id? How can i fix it?

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