You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why am i not able to use my face id? How can i fix it?

Message showing "A problem was detected with the TrueDepth camera. Face ID has been disabled."

iPhone 11, iOS 16

Posted on Aug 1, 2023 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2023 5:23 AM

So click “Learn More” and follow these instructions:


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


2 replies

Why am i not able to use my face id? How can i fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.