My macbook went in for repairs and today when an employees was showing me around my computer compared to the new ones he went past me signing in with my Apple ID and put in some Apple Store information instead. Now when I open my computer the user name is “a” and wants a password to get in. It won’t let me sign out or do anything before inputting this password that I don’t know. How do I get in so I can input my Apple ID?
Lindsb1085 Said:
"I can’t log in to my Mac after getting it back from Apple!: [...]It won’t let me sign out or do anything before inputting this password that I don’t know. How do I get in so I can input my Apple ID?"
-------
Contacting Apple Support:
Seems this was not serviced successfully. Co, contact Apple Support. If form them of the incident. If you have an order number or service invoice number to go by, then have that at hand when contacting them.
Lindsb1085 Said:
"I can’t log in to my Mac after getting it back from Apple!: [...]It won’t let me sign out or do anything before inputting this password that I don’t know. How do I get in so I can input my Apple ID?"
-------
Contacting Apple Support:
Seems this was not serviced successfully. Co, contact Apple Support. If form them of the incident. If you have an order number or service invoice number to go by, then have that at hand when contacting them.
That is not a 'standard setup'. We have no idea what they have done.
Take it back to the store and do not leave until you are certain you can log in and log out and log in again.
I can’t log in to my Mac after getting it back from Apple!
