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No one in my family can access Apple Music, we are already family sharing AND have an Apple Music family subscription but on their individual devices it will not allow them to access it. It says they need to subscribe.
iPhone 4
Hi, were you able to find a solution to this? I am having the same issue and don't see any solutions in any forums online. I've restarted everyone's phones, logged out of their Apple IDs and back in, but nothing. It shows me as head of family that they have access to Apple Music Family Plan, but on their individual phones (under family subscriptions) it does not show they have this access and when they open Apply Music it is saying they need to subscribe.
Have the family member that wants access log out of media and purchases in settings. Have them login again and everything should work.
I have the same problem and feel like I have tried everything. My son is on android - I’m wondering if there are some settings on his phone I can adjust.
I have already solved the issue, Logged out and after 2 days in all started to work. Thanks
same problem! i use family sharing for apple music. maybe i should chang apple music to spotify!! i think it's better and don't have problems like this!!
If you’re tried signing in and out of your media purchases account and it still isn’t working, try removing and re-adding the family sharing member. That’s what Apple support had me do and it worked.
Why isn't Apple answering these support questions, wtf?
PCUser29 wrote:
Why isn't Apple answering these support questions, wtf?
Apple is not here.
This is a user to user forum. Apple support or Apple corporate, does not normally answer questions here.
My daughter’s phone says she’s already in my family plan and it won’t let her access anything.
I can’t get my family plan that I was having before
Can’t access Apple Music through family sharing
