You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
No one in my family can access Apple Music, we are already family sharing AND have an Apple Music family subscription but on their individual devices it will not allow them to access it. It says they need to subscribe.
iPhone 4
Hi, were you able to find a solution to this? I am having the same issue and don't see any solutions in any forums online. I've restarted everyone's phones, logged out of their Apple IDs and back in, but nothing. It shows me as head of family that they have access to Apple Music Family Plan, but on their individual phones (under family subscriptions) it does not show they have this access and when they open Apply Music it is saying they need to subscribe.
So what worked for us was to make sure you shared the invite to their actual Apple ID. Initially we texted the invite to their phone number but their Apple ID was actually their email address. Uninviting them and then reinviting them by sending the iMessage to their actual Apple ID fixed the issue.
Hi all, so apparently the solution for the problem was that everyone in the family should be having the same region/country set up in their apple store account. this can be changed from settings -> your name -> media and purchases -> view account -> change country/region. once that done to make it smoother, it would be better for the organizer to remove all the members, ensure they have done the country/region change, then to add them all by resending invitations. then it should work for all :)
Do what Phil0124 says below, worked for us on our Child's device.
Mum
We have Family sharing, but when my husband tries to access Apple Music, he gets a message that says that it is only authorized to play on one computer. How can this be??
The same thing is happening to me as well
srmartin427, just wanted to say thanks for this post.
How did you resolve this ? I’m having the same issue with 1 out of the 3 family members I invited.
Finally after resetting my childs device, and trying everything under the sun, i finally had to remove him from the family and add him back again. Now everything works - and hopefully stays the same.
Where is the answer for this? Where’s apple support?
Same here
checked all the boxes but my husband although part of my family cant access apple music.
he has ann american phone thats the only theory i have about it … any hints to help us out anyone?
I tried removing him and adding him again and that didnt work either… maybe a third time :-/
my son can’t access Apple Music through our shared family plan
Thankyou!!! Was driving me mad. That did it..
May the lord bless you! You saved me lol
Wish it worked for me!
Can’t access Apple Music through family sharing
