I have just signed up to apple tv for 6 months through my PS5.
When i use the app on my ps5 the videos play fine. However when i use the app on my LG TV (model OLED55B6V) the video plays for a few minutes then the sound stops followed by the message" video unavailable".
I have hard reset the tv, reset the spple tv app, ran the spple tv video troubleshooting that came back no problems detected.
Any one had a similar experience.
OLED55B6V-Z,
This is a user helping users with tech questions, we are not apple and apple do not read your posts here
If you wish to reach out to apple then try Get Support (apple.com), or Contact - Official Apple Support
Or provide them with feedback Product Feedback - Apple
Same Problem here with a LG OLED.
But not all content stops. I can watch "Silo" for example without problems, but "Hijack" or "Foundation" stop playing after a minute.
Maybe it has something to do with the format of the stream. It's a TV from 2017, the buffer could be to small or any other technical limitation for this "older" model?
my lg often get firmware updates, if it was me then I would check if it's up to date though I never used the appletv app on the lg tv, as my appletv box is connected anyway
Hi Rudegar
Thanks for your response. The tv has the latest updates. I am at a loss what could be causing the issue.
Ok, Infiltration Season 1 is working, Season 2 has the stopping problem.
I think some kind of DRM is no longer working on older LG TVs.
Some feedback from Apple would be nice.
Apple app on lg tv
