iPad magic keyboard not-so magic anymore

Try a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

According to Apple’s iPad user guide/support documentation, viewing keyboard shortcuts is now activated by pressing and holding the “globe” (🌐) key.

(I just got a Magic Keyboard and ran into the same problem, which was a surprise as someone coming from using a different Bluetooth keyboard. While this was the first search result when I googled my problem, I didn’t see a response, so I’m responding here for other folks who might find this in the future.)

The suggested reset was not a reset to factory settings - such a reset being considerably more invasive in fully reseting the entire iPad. The suggested reset was settings only.

I asked around and it appears we all have this problem, pressing the command key on the MK does not display the shortcut list anymore .