Episode 2 & 3 of Hijack will not play. After 30 seconds the sound goes and then the video cuts out (says video unavailable). We have checked the internet (other shows will still play) we have logged out and in again? What can we do?
Hi Scruffytinker,
If this only happens with one specific title but other titles in the TV app play, we'd recommend restarting your device you're watching on.
If the problem persist, then reset the TV app using these steps:
"If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.
, navigate to Settings. Should the issue persist, contact Apple Support to take a closer look.
Take care.
I'm in the same boat - episode 1 plays OK, other content on Apple TV+ seems fine just Hijack EPs 2&3 on my LG OLED55B6V fail. Tried restarting the TV, rebooting the router, removing/re-adding the Apple TV app but still the same.
We can watch on a PC browser so have to plug the laptop into the HDMI input on the TV but that's a hassle...
Yep exactly the same. We’ve tried resenting our account but not helped either. Watching it on my laptop instead which is a pain…
Apple TV video not available
