I’ve tried multiple times to watch the first episode of the Hijack series and it loses sound and freezes each time. Restarting etc has not resolved the issue. I’m able to watch other Apple TV shows w/o any issues.
60UH6035-UC,
l’m having the same issue. I have checked everything: latest LG smart TV OS, restarted apple tv app, restarted LGTV, restarted modem.
still stopping Hijack EP1 reproduction after a few seconds, volume is out and then “video not available” problem loading this video.
other movies and series such as Fundation, Ted Lasso are working perfectly. The problem is just with “Hijack”.
Any more suggestions?
At this time, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Make sure that all devices and apps associated with this is up to date, such as the TV, Roku or any third party device you are using, as well as the app itself. Then shut down your tv and devices, and unplug them from power for about a minute, plug them back up then test.
If that doesn't fix the issue try this article which gives sound advise such as checking our System status page for any outages etc...
If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
Same **** here! Seems to work on mobile. But I didnt get a 7d trial period to watch things on mobile phone…
My LG TV refuses to connect to my current iphone as well so I cant cast..
Apple TV+ - Hijack series. Trying to play first episode.
