You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

or68 Author

Level 1

4 points

The AirPods do not connect well to the "find my" application, It looks like I don't own them anymore

I have AirPods Pro that I want to transfer to another phone (from an iPhone 13 to an iPhone 14) but the iPhones are not on the same Apple ID, before I tried to transfer the AirPods I had the option to locate them and declare them as working and a few other things through the "find my" app right now after I tried to transfer them and do a reset, the options don't show up for me anymore, I only get notifications of arrival and playing a sound, it's like the AirPods are no longer set as mine, what can I do? (If it matters I still have the original box)

Posted on Jul 4, 2023 4:42 PM

Top-ranking reply

Branta_uk

Level 7

32,666 points

Posted on Jul 4, 2023 5:54 PM

Treat it as if you were selling the AirPods so they have to be completely wiped. Use this Apple support document as a checklist and see which step you might have missed

Before you sell, give away, return, or recycle your AirPods - Apple Support

View in context

The AirPods do not connect well to the "find my" application, It looks like I don't own them anymore

Similar questions