Macbook pro fingerprint stopped working

Hi,


I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.

I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P


Any idea?

MacBook Pro 14″, macOS 13.3

Posted on Jun 18, 2023 09:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 11:05 AM

louis3195 wrote:

Hi,

I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.
I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P

Any idea?



The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.


Set back up your TouchID If Touch ID isn't working on your Mac




Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Jun 18, 2023 11:05 AM in response to louis3195

louis3195 wrote:

Hi,

I got a macbook pro m2 32 gb 14' with software 13.3.1 (a) (22E772610a) recently and everything was working well until I started bouldering. Now my fingerprint does not work anymore.
I tried reset it, use a different finger, etc. nothing works anymore and I have to waste a ton of time filling passwords like caveman did :P

Any idea?



The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4 I would start there and compare your results.


Set back up your TouchID If Touch ID isn't working on your Mac




Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook pro fingerprint stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.