homepods always lose connection

I live in a small one bedroom apartment. Connectivity shouldn’t really be an issue. But there’s this one concrete wall right in the middle who’s favourite thing to do is block signal. Couple it with my body and Wi-Fi signal has no chance.


All together I’ve got 5 of your speakers and to use them my phone can not be moved from where it is otherwise it loses signal for half a second and all the speakers stop. To make it more infuriating, they’re annoying to get started again once this happens. Start stop start stop. Some play some pause.


Why can’t they load a bit of the song on the HomePod like how Spotify loads a bit of the next song in case you lose signal? Or better yet, make it somehow work over 5G network. I mean it’s 2023. Sonos manage to do it well. Time to catch up apple.


Posted on Jun 17, 2023 01:52 AM

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Feb 9, 2024 11:36 AM in response to Twothurty

I concur, I have two homepods set up as a stereo pair and listen to them almost daily, the sound is great and I am a huge Apple fan, but it takes me 15 to 20 min daily to sync the **** things. I have the whole Apple ecosystem, macbook pro, ipad, iphone, watch, even the tags, but these speakers don't sync well with any of it. It's like I'm using Microsoft. Then I picked up some homepod minis to try and set them up as a stereo pair to each other, as you cannot pair a mini to a homepod. Well forget that, each one in that pair plays something different and I have no idea where it's coming from I may be picking up the Mars rover on one of them. If it wasn't for the sound I would chuck all of them and use Bose or Sonos, at least those work.


Apple you really need to fix this as I'm sure it is a software issue.

Feb 10, 2024 10:35 AM in response to Twothurty

Unfortunately, I only have two HomePod’s and no brick walls between them; both are working fine as a stereo pair.


What I can tell you though is that this is just a user to user forum and Apple developer’s aren’t present nor do they have time to read all of these posts.


The good news, however, they do read these forms. Would you so kind as to fill it out and submit it?

Feedback - HomePod - Apple


Feb 12, 2024 04:36 PM in response to Twothurty

My experience is that most HomePod 'flakiness issues' can be tracked to network problems caused by Apple's "Private Wi-Fi Address" feature being turned ON (the default setting), for the HomePod's WiFi network/SSID, when the HomePod was setup.


The Private Wi-Fi Address setting is defined in iPhone Settings > Wi-Fi > [HomePod WiFi SSID Name] > (ℹ) > Private Wi-Fi Address = [TURN THIS OFF]. Any HomePod setup with Private Wi-Fi Address ON should be factory reset and setup again using an iPhone with "Private Wi-Fi Address = OFF" on the HomePod's network SSID.

NOTE: Turning this 'feature' off will result in a "Privacy Warning" message on the iPhone (in Wi-Fi Settings). This warning can safely be ignored.


TMI: Apple added a "Private Wi-Fi Address" setting to iOS 14. It's a solution-in-search-of-a-problem designed for mobile phone privacy, that sets a flag on each WiFi network an iPhone connects to saying whether or not to use a fake MAC address on that SSID. This value transfers to a HomePod being setup along with other network details. Problem is, the HomePod isn't a mobile device, and it doesn't appear to correctly maintain a table of fake WiFi MAC addresses for each SSID it connects to in order to consistently use the same fake address on each network. The result is that a HomePod setup with Private Wi-Fi Address=ON uses a new Wi-Fi hardware address with every reset/reboot. Whenever this happens, all of the HomePod's peers' apps and WiFi infrastructure devices get confused for a while - particularly on WiFi mesh setups! Simple protocols like AirPlay resolve new addresses quickly and will seem to work OK, thereby causing folks to incorrectly dismiss the notion of a network issue.

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homepods always lose connection

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