iPhone 14 plus not getting certain tests

I just bought this phone last month. About a week ago I stopped receiving verification texts from my bank, Amazon etc. Also from my pharmacy (which are NOT short code texts). I called Apple Support and they went through my phone. Everything was correct. I called Cricket and they have made sure 3rd party texts are active. They reinstalled my esim. Still doesn’t work. What can I do?

iPad mini 3

Posted on Jun 15, 2023 02:53 PM

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Posted on Jun 15, 2023 03:20 PM

Pjdoule wrote:

I just bought this phone last month. About a week ago I stopped receiving verification texts from my bank, Amazon etc. Also from my pharmacy (which are NOT short code texts). I called Apple Support and they went through my phone. Everything was correct. I called Cricket and they have made sure 3rd party texts are active. They reinstalled my esim. Still doesn’t work. What can I do?

Call Cricket and speak to someone higher up, texting is their feature.

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Question marked as Top-ranking reply

Jun 15, 2023 03:20 PM in response to Pjdoule

Pjdoule wrote:

I just bought this phone last month. About a week ago I stopped receiving verification texts from my bank, Amazon etc. Also from my pharmacy (which are NOT short code texts). I called Apple Support and they went through my phone. Everything was correct. I called Cricket and they have made sure 3rd party texts are active. They reinstalled my esim. Still doesn’t work. What can I do?

Call Cricket and speak to someone higher up, texting is their feature.

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iPhone 14 plus not getting certain tests

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