I have a subscription for 30.99 that doesn’t appear on my subscription list, but I’m being billed and I don’t ever remember signing up for this subscription. It’s for BetterMe-Pilates.com Nicosia

Need help for a refund!

iPad, iPadOS 15

Posted on Jun 8, 2023 4:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 4:11 PM

If the subscription appears on your card statement with the actual name of the service rather than as "apple.com/bill" then the subscription was started directly with the provider and not through Apple or your Apple ID so would not show up in your Apple ID's subscription listing.


You would need to cancel it directly with BetterMe-Pilates.com. https://bettermesupport.zendesk.com/hc/en-us/articles/4404717366929-How-to-cancel-subscription-

1 reply
Question marked as Top-ranking reply

Jun 8, 2023 4:11 PM in response to 811-1015

If the subscription appears on your card statement with the actual name of the service rather than as "apple.com/bill" then the subscription was started directly with the provider and not through Apple or your Apple ID so would not show up in your Apple ID's subscription listing.


You would need to cancel it directly with BetterMe-Pilates.com. https://bettermesupport.zendesk.com/hc/en-us/articles/4404717366929-How-to-cancel-subscription-

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a subscription for 30.99 that doesn’t appear on my subscription list, but I’m being billed and I don’t ever remember signing up for this subscription. It’s for BetterMe-Pilates.com Nicosia

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.