Unable to Type Password After Sleep Mode on Mac

Question

Unable to Type Password After Sleep Mode on Mac

Hello Apple Community,

I am currently experiencing an intermittent issue on my Mac which prevents me from typing in my password after the system wakes up from sleep mode. This doesn't happen every time but it has occurred often enough to warrant concern.

Specifically, the issue manifests when I try to enter my password to unlock the Mac. I am able to click on the password field with the mouse, and everything else on the system seems responsive. However, when I press the keys on the keyboard, nothing happens; no characters are inputted into the password field.

Currently, the only solution that seems to work is to hold down the power button for a long time to fully turn off the Mac, then turn it back on again.

Below are some basic details about my Mac for reference:

Model: MacBook Air M1 2020
macOS Version: 13.3.1 (a) (22E772610a)
External devices connected: none

I have already tried the following steps to resolve the issue, but to no avail:

Checking for updates and ensuring the macOS and all applications are up-to-date.
Restarting the Mac.
Checking the keyboard settings and accessibility settings to ensure they're correctly set up.

Any guidance or suggestions would be greatly appreciated. If more information is required, please do let me know.

Thank you,

Kamil

MacBook Air 13″, macOS 13.3

Posted on May 31, 2023 11:48 PM

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Answer 1

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SilverMacUser23 Author

Level 1

4 points

Jun 11, 2023 08:57 AM in response to SilverMacUser23

Hello Apple Community,

I wanted to provide an update on the issue I reported previously. Despite upgrading to Ventura 13.4 (22F66), the issue with being unable to input password after my Mac wakes from sleep mode persists.

In the meantime, I've been able to find a workaround. The Touch ID/on-off button is functional, so I can either log in using the Touch ID or quick-press the button three times to invoke the on-screen keyboard. However, even after doing this, the physical keyboard remains unresponsive, which means the original issue is still not resolved.

I've also attempted to fix this by quitting Karabiner Elements, but unfortunately, the result was the same - the keyboard still doesn't respond. This is a clear indication that the problem is not related to any external software interference but seems to be an issue with the OS or the system hardware itself.

It's been 11 days since my original post, and I am yet to receive any suggestions or guidance on this. This issue is quite disruptive and I hope to find a solution soon. If any additional information is required to help diagnose this problem, please do let me know.

Thank you in advance for your assistance,

K.

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Unable to Type Password After Sleep Mode on Mac

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