I have been severely overcharged when buying coins to play this game. How do I dispute this and have someone look into the history of the purchases and what is was charged?
Only way to get your money back is to go through your credit card company. Royal Match customer service out right lies. First they claimed I wasn’t charged and when I provided proof they said they would re-instate the purchase (I know how big of them to want to give me something I paid for). I’m still waiting.
Apple is not getting greedy, the developer of the app is. Apple has no control over the charges the game makes.
Why they won't refund what appear to be highly suspicious charges is something no one here can answer. We are all other end users and have no say in the process.
I just was charged $29.95 after agreeing to buy coins for $0.99! Why has this app not been shut down yet?! I am disputing this charge! I noticed it had done this before, but thought it was just a fluke. Now I decided to google if anyone else had this problem, and it seems so many others have been overcharged as well!
I noticed charges only happening to iPhone users and not with Royal Match on other phones! Also, apple denied my dispute on the charges. So clearly it is a greedy apple /iPhone issue. I will be disputing with credit card. I long deleted app. But I really enjoyed it and would be fine paying some package’s especially when raising the dragons. But, this is so wrong. Especially that apple won’t help but lets us complain here. Thanks 🙏 for those on here letting me know it was not just me.
But if you have Royal Match app on non-apple phones it is not happening and apple refuses to help.
I am too lazy to learn a new phone but ended all my subscriptions and deleted that app but sad because I did enjoy it before it became a car payment size.
Apparently only Apple users having this problem not people with the game on google, etc phones and Apple denies fixing…. How did you get credited back? Even my credit card is denying to fix $344 of charges that was really only about $40 in a month! It is insane, I deleted the app.
Apple isn't denying anything. THEY can't fix this. The author of the game is the only person/company with the source code. The calls to display the ads are part of the source code. Only THEY can change it.
Why not in the same game from the Google Play store? Who knows. Since they have to rewrite the game from scratch for each OS and hardware platform, it may be a bug in the code that prevents the ads from running. Or possibly the Play Store rules won't even allow an app on their system that displays ads. So they have to leave them out.
I’ve just realised the scam on my account. I purchased a “travel deal 75% off” for $9.99
the bank debit was for $19.98
when I looked up my history, I see there were multiple charges in one day. Something I just wouldn’t do being a pensioner.
i won’t be continuing with this game now. I don’t trust it.
has anyone had any success with getting their money back?
I just had charge posted on 4-17-24 and i removed app from my phone on 4-4-24. going through will i get credit BS. It freaks me out that somehow my password was entered correctly remotely somehow when i mess up the 14 digit numeric, letter, special character salada!!
This is the third time I realize Royal Match is charging me for the ones I asked for—not doubling it, charging more, and I just have to quit the app for the third time. I do not think this is useful for getting your money back, but it is for people to know and not play.
I can sea how mucho money do they have to hire famous to tell mavellous thing about this app.
One Close persona have never Buy anything and continue playing every time she can
I have eliminated the app a couple of times and after some months I start playing again and if I Buy anything, then they charge me with 30 dlls more or less and delete again the app. My daughter play it and I warned her not to buy anything or they will charge more to her. It sucks.
I’ve played RM since 5/23. Never purchased much until 3-4 months ago. Thought I was getting charged double,
but never checked and continued to play.
Have checked the last week, and definitely believe I have been charged double. I contacted support - they told me Apple did not always bill on same date product charged. I asked how I was supposed to track. They basically said that was my problem.
I’m getting out and would advise you to do the same. We have been ripped off.
I purchased a package from Royal Match by Dream games and was charged double. I looked at my records and ALL of my purchases through them are 2x what I thought I was paying.
What did you do about it? I just purchased some coins for 9.99 and was immediately charged $39.53!!!
Does Anyone have any news about us being overcharged? This is ridiculous!!!
Apple denied refunding me $254 in crazy charges I didn’t make but a few initially
Overcharged Playing Royal Match Game
