Overcharged Playing Royal Match Game

Royal Match is double charging our purchases!!! I will post this on all social media!! Plus, no way of contacting anyone!!

Yes I had $254 in a month charges and I only agreed to a couple small ones and apple support denied refunding me. I deleted app and will report to credit card. But, kept getting charges! I am ready to end my long time with iPhone

Apparently only Apple users having this problem not people with the game on google, etc phones and Apple denies fixing…. How did you get credited back? Even my credit card is denying to fix $344 of charges that was really only about $40 in a month! It is insane, I deleted the app.

Apple isn't denying anything. THEY can't fix this. The author of the game is the only person/company with the source code. The calls to display the ads are part of the source code. Only THEY can change it.

Why not in the same game from the Google Play store? Who knows. Since they have to rewrite the game from scratch for each OS and hardware platform, it may be a bug in the code that prevents the ads from running. Or possibly the Play Store rules won't even allow an app on their system that displays ads. So they have to leave them out.

Apple denies when I reported a problem, so I went to my credit card and they reversed a ton of them. It ended up as $345 in a month! I long deleted the game. I don’t see complaints of game on other phones like Google so it appears to be Apple related and the fact that they don’t fix it is insane! Best of luck to you.

I just had charge posted on 4-17-24 and i removed app from my phone on 4-4-24. going through will i get credit BS. It freaks me out that somehow my password was entered correctly remotely somehow when i mess up the 14 digit numeric, letter, special character salada!!

Only way to get your money back is to go through your credit card company. Royal Match customer service out right lies. First they claimed I wasn’t charged and when I provided proof they said they would re-instate the purchase (I know how big of them to want to give me something I paid for). I’m still waiting.

This is the third time I realize Royal Match is charging me for the ones I asked for—not doubling it, charging more, and I just have to quit the app for the third time. I do not think this is useful for getting your money back, but it is for people to know and not play.

I can sea how mucho money do they have to hire famous to tell mavellous thing about this app.

One Close persona have never Buy anything and continue playing every time she can

I have eliminated the app a couple of times and after some months I start playing again and if I Buy anything, then they charge me with 30 dlls more or less and delete again the app. My daughter play it and I warned her not to buy anything or they will charge more to her. It sucks.

You are 100% correct. I’m going to see if they do anything about this dispute, and then I’m going to delete the app.

they suck you in! Only started playing this game because you don’t need the internet to play and it was handy. But I quickly became addicted and would pay for the extra coins in order to keep playing! No more!

There are several 99.99 packages. I never bought those but a few little ones and ended up totaling $254 in a month! I disputed and was refused by apple. They won’t even let me hit like button on your post. Apple getting greedy.

I just was charged $29.95 after agreeing to buy coins for $0.99! Why has this app not been shut down yet?! I am disputing this charge! I noticed it had done this before, but thought it was just a fluke. Now I decided to google if anyone else had this problem, and it seems so many others have been overcharged as well!

this also happened to me. I bought a couple of package deals throughout the day $1.99 $5.99 and $7.99 it came out over $100. I just got credited back today. I had to cancel my debit card $134 what I got back. So yesterday I bought a couple of packages the firs two or three purchases was normal then I try to get one more and they declined my card. I looked in the charge was $29.99 the original fee was $5.99 that’s crazy. I wonder if we can talk to someone through Royal Match.

I’ve just realised the scam on my account. I purchased a “travel deal 75% off” for $9.99

the bank debit was for $19.98

when I looked up my history, I see there were multiple charges in one day. Something I just wouldn’t do being a pensioner.

i won’t be continuing with this game now. I don’t trust it.

has anyone had any success with getting their money back?

I’ve played RM since 5/23. Never purchased much until 3-4 months ago. Thought I was getting charged double,

but never checked and continued to play.

Have checked the last week, and definitely believe I have been charged double. I contacted support - they told me Apple did not always bill on same date product charged. I asked how I was supposed to track. They basically said that was my problem.

I’m getting out and would advise you to do the same. We have been ripped off.