Overcharged Playing Royal Match Game

In my opinion, that's a clear case of fraud. There's nothing in the game's in-app purchases that costs more than $19.99. There's only one item that costs $9.99. And if they try to make the argument you purchased it four times, that still isn't believable as the cost would then be $39.96.

I decided to let it go because someone mentioned that sometimes you get multiple charges combined as one and that’s why it looks like more than it should. I didn’t keep track so that may very well be the case. I’m definitely keeping track going forward and so far have not noticed any indiscretions.

Happened to me but refused by apple to fix the $254 in charges I only made a few. Trying to grow dragons, lol. Due to lack of messaging I believe my team was AI generated. Sad to see this in blog and apple letting it happen. Will dispute with my credit card.

Apple is not getting greedy, the developer of the app is. Apple has no control over the charges the game makes.

Why they won't refund what appear to be highly suspicious charges is something no one here can answer. We are all other end users and have no say in the process.

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff.

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Yes! I disputed the double charge and Paypal made it right. I no longer purchase any points or packages from on-line gaming companies because what they are getting away with is nothing but fraud.

I just read a response from someone who indicated that they "bundle" charges sometimes. I removed the ap and then went back to install it in order to get the prices before contacting mycard holder. As soon as I downloaded the ap again I was charged $12/-- and never even attempted to play the game.

I, too, have been cheated. At first I didn't realize it because I was beginning to learn the game and could barely see what was available and the cost. After about a week I knew what I wanted but kept seeing wrong amounts, which were "supposedly" canceled. I didn't look at my e-mail amounts in detail until my delegated account (in which I decided to only keep a certain amount) was out of money within a day. I attempted to contact Apple Support but got vague answers. I assumed it because I just didn't understand how to report the situation. After finding this community, I now realize that I have to fight to get my money back. Has anyone had any luck with Apple?

I noticed charges only happening to iPhone users and not with Royal Match on other phones! Also, apple denied my dispute on the charges. So clearly it is a greedy apple /iPhone issue. I will be disputing with credit card. I long deleted app. But I really enjoyed it and would be fine paying some package’s especially when raising the dragons. But, this is so wrong. Especially that apple won’t help but lets us complain here. Thanks 🙏 for those on here letting me know it was not just me.

But if you have Royal Match app on non-apple phones it is not happening and apple refuses to help.

I am too lazy to learn a new phone but ended all my subscriptions and deleted that app but sad because I did enjoy it before it became a car payment size.

The ads for this game are incessant in Microsoft's Solitaire for iOS. It looks interesting, but after reading many reviews, it came down to what the ads show (lot's of puzzles to save the king) to what game play is really like (the puzzles very widely spread out with a lot of fluff in between).

It also suffers from the game play of many freemium games. You can advance rather quickly at the beginning, but it becomes nearly impossible - or glacially slow - to advance later in the game without getting the expensive in-app purchases.

At least, this is what a handful of other users have written about the game. I never bothered to try it after reading them.

Basically, I try to never download anything with in-app purchases. I do have a few, but only spent the few bucks to kill the ads in each one.

I had thought that too. But if you can log in and check your purchase history. It appears that Apple will pull the funds at the end of the day. For ex. I usually buy $1.99 for 1000 coins. 2 or 3 times in one day sometimes. and what Apple is doing is lumping all the charges together as one $1.99 x 3 5.97 and so on. I can throw you off. If you have it set up to where your bank alerts you when you are charged.

I have been playing royal match and when I need to buy power ups I am being over charge. I want to know what the **** is going on???

Me too a bunch of time and I madre a report and they just say it is not valid. I elimínate the app

Royal Match is double charging our purchases!!! I will post this on all social media!! Plus, no way of contacting anyone!!