What’s the best way to contact Apple regarding missing Daily Cash from something I bought last week? I made a purchase from a shop on May 19 and was owed $129.30, according to my Apple Card’s “latest transactions”. I have since made a purchase from the same shop and have received Daily Cash from that second transaction a day later (for $6.88) but still missing the cash from the first visit. Thanks
Apple Card is a co-branded card and Daily Cash questions will go through Apple Card specialists at Goldman Sachs Bank.
CONTACTING — Goldman Sachs Bank
This may not be the same, but I was trying to find missing Daily Cash earned that appeared to not be deposited into my Apple savings account as advertised when I had it selected to do so. It turns out sometimes a single Daily Cash back deposit is broken down into smaller amounts sometimes deposited over a couple days instead of showing as the expected total from even a single merchant. Not sure why or the basis of the breakdown, but for example for me I was expecting a Daily Cash deposit of $1.07, which I never saw, and instead it had been broken down to 67, 11 and 29 cents added to my account over two days. The key to recognizing that it was my missing $1.07 was these deposits were just labeled “Apple Card - Daily Cash,” instead of the merchant. After realizing this, which the Goldman Sachs rep wasn’t yet aware of, I was able to see this has happened occasionally. I do thank the rep for sitting on the phone with me long enough for me to go back and forth with my accounts to figure this out. Hope this helps.
missing daily cash from a previous purchase
