Fragile Macbook Air M2

Apple devices are not indestructible and not being able to verify how yours has been treated means we as fellow users cannot make a definitive determination. They are not designed to be used under "rugged" conditions.

We have a pair of MBPs and I can tell you they require and deserve reasonably gentle care: no slamming, no dropping, no stressing, no liquids and the like.

I have a MacBook Air 15” m2, and one day I opened up my laptop to begin homework & except for a few lines my screen was black. It’s still under warranty & Apple refuses to warranty it despite not having any physical signs of damage. I was quoted $800+ for repair. I’m a full time student and depend on my laptop to complete my schoolwork. I’ll never buy another Apple product again.

hennot240 wrote:

let's create awareness of this Apple products!!!

I do. I regularly tell people about my MBA. I think it's great.

This is the same for my daughter's Macbook Air M2. IT at her university said it is a known issue to him.

Apple needs to do better. Find a fix that stops this screen issue.

I have precisely the same situation with my M2 Air, vertical lines began appearing about a month ago ... so disapointed about the product.

Most likely, there was something you didn't see trapped between the screen and the keyboard. When the MBA is closed, there's practically zero space between the two. A small crack you didn't notice could have easily gotten bigger a while after the cause had been brushed away.

I always take a soft keyboard brush and brush off the keys before I close mine for the day. Mostly, that's because I tend to get crumbs everywhere and want to make sure the they don't end up in the keys but, it makes sure nothing is near the hinge, too.

I had an issue where there was a small crack in the screen behind the glass within two months. The laptop 
is always stored in a protective bag and I am 100% sure that nothing has been bumped into it or anything 
has gotten in the way. However, I had an expensive repair of 829 euros. After this experience I have my 
doubts about the robustness of the MacAir M2 and I have it now 
in a protective case in a protective laptop bag...

I would also add that lifting screen when closed from the corner instead of the center position can cause stress flexing which could result in some unwanted results like screen cracks. This issue not unique to Apple Macbook's as any thin notebook has thin screen body's that can flex if opened from corners.

I can relate to that I had a few old thick plastic notebooks that had everything happen to them but run over and never an issue. I do think sometimes this is tight tolerance issue but I’m no engineer. My daughter used a MacBook Air all through High school and college and still uses it occasionally only the battery is junk now. Of course that’s an older MacBook Air had the bigger wider bezels around screen which probably helped structural stability of screen . But now we see almost borderless screens which has to have a negative affect on support for screen

Wow, you are so lucky to have such a great experience with your MBA. I hope it stays that way for you. I envy your great fortune when it comes to how sturdy your MBA is -- as compared to the rest of us who had to spend half the amount of what an MBA costed us because of its fragile screen.

asela87 wrote:

Wow, you are so lucky to have such a great experience with your MBA. I hope it stays that way for you. I envy your great fortune when it comes to how sturdy your MBA is -- as compared to the rest of us who had to spend half the amount of what an MBA costed us because of its fragile screen.

Based on what I've seen in the forums and the trade press, my experience is more common than yours. I understand that doesn't help your specific issue.

Nope. No such problems here. Other than a bit of cat hair stuck in the keyboard and a few finger smudges, my MBA is practically like new.