Airpods Pro 2 losing audio stream
My AirPods ‘Pro’ 2 (only 2 days old as of this post) are losing the audio stream sound in certain applications of use, where my previous non Pro AirPods 2 and AirPods 3 did not when connected to my Smart TV.
The Bluetooth connection is maintained, but it’s the audio stream that’s intermittently lost. Sometimes it maintains audio connection, but more often than not it is lost.
This happens more often than not after pausing playback and when resuming playback again.
It also happens when changing TV channel or picture source such as changing between Disney+, Netflix, normal live TV, etc.
If not pausing and/or if not changing channels or picture source, then the audio stream is maintained throughout.
Note: I must reiterate that the AirPods 2 and Airpods 3 did ‘not’ suffer this issue in any way and their audio streaming connection was maintained throughout even when pausing and changing channels and picture source. The problem is only apparent on my new AirPods Pro 2.
As mentioned, the Aipods Pro 2 do still maintain the actual Bluetooth connection itself as and when the fault occurs. The active connection is still visible in the TV.
The only temporary momentary fix at this stage appears to be disconnecting and reconnecting the AirPods Pro 2 on the TV end. Something that was not necessary for the Airpods 2 & 3. This temporary fix becomes fatiguing when having to pause the movie and when changing picture source.
I love the AirPods Pro 2 in every other way, for their sound, features, design and because they stay in my ear without falling out - the AirPods Pro 2 are definitely the ones for me personally. However this newly experienced loss of audio stream sound when pausing or changing picture source, is a real problem.
My new AirPods Pro 2 are currently on the latest firmware, version 5E135.
The Bluetooth connection was also re-paired, just in case the first attempt may have had a problem.
I can’t understand how the normal Aipods gen 2 & gen 3 were flawless in this regard, when used with the exact same identical setup and situation in which I’m now experiencing an issue with the AirPods Pro 2. Nothing else has changed within the setup, application and usage except for the model of AirPods.
Would sincerely love for this issue to be resolved.
next to your AirPods, tap Forget This Device, then tap again to confirm.
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."