Shazam not opening songs in Apple Music, and open and add buttons disabled on iPhone

I have Apple Music family plan. up todate, deleted the app and re added. when i try open a song Shazam to go in to apple it asked me to sign up monthly, which does not make sense. all the setting are right and the first time i have had a problem, both OS' are up to date.

Posted on May 12, 2023 02:53 AM

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1 reply

BrianK90

Community Specialist

May 14, 2023 05:57 PM in response to MrDups

Hey MrDups,

Do you see an option called 'My Shazam Tracks' in the Music app? Let's try accessing Shazam from Apple Music instead of opening Apple Music from Shazam. Let us know if this works out.

Also, please check out this article for more information about using Shazam with Apple Music: Use Shazam with Apple Music, Snapchat, and more

Keep us updated with the results!

Best regards.

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Shazam not opening songs in Apple Music, and open and add buttons disabled on iPhone

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