my phone is stuck on the "verifying security response" and says that it failed.

My phone did the security response update overnight. I woke up and it has 62 notifications all saying that it did not work. It is still trying to update and I cannot access my phone at all. Please help!

Posted on May 6, 2023 08:28 AM

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Question marked as Top-ranking reply

Posted on May 6, 2023 08:29 AM

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


2 replies
Question marked as Top-ranking reply

May 6, 2023 08:29 AM in response to bringnight

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


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my phone is stuck on the "verifying security response" and says that it failed.

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