Time of day subscription ends

AppleTV+ monthly subscription just cut off at 7:40pm ET on the 30th? Middle of a show. Should I ask for refund?

Posted on Apr 30, 2023 04:53 PM

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Question marked as Top-ranking reply

Posted on May 1, 2023 03:19 AM

Subscriptions are valid from signup to expiring by canceling.

The renewal moment is offset from the signup moment.

If you are in the pay-for billing cycles of the subscription, and you didn’t cancel, then you should have access to your subscription content. If you canceled and it was supposed to expire that day, then the end time should match the signup time (see signup confirmation email).

Verify that your subscription is still listed as active: See your subscriptions overview - Apple.


Else contact Apple Support for further assistance.

1 reply
Question marked as Top-ranking reply

May 1, 2023 03:19 AM in response to What-ever-

Subscriptions are valid from signup to expiring by canceling.

The renewal moment is offset from the signup moment.

If you are in the pay-for billing cycles of the subscription, and you didn’t cancel, then you should have access to your subscription content. If you canceled and it was supposed to expire that day, then the end time should match the signup time (see signup confirmation email).

Verify that your subscription is still listed as active: See your subscriptions overview - Apple.


Else contact Apple Support for further assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Time of day subscription ends

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