I can’t open .heic files on my iPhone 13

"Thanks. My carrier is closed, but I will call Mint Mobile in the morning.: I DID turn off Wifi on my IPhone, tapped on the images again in Messages and each .heic file opened."

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You are welcome.

If WiFi worked, then iCloud was not being synced when you got these.

"I can’t open .heic files on my iPhone 13: I have an iPhone 13 Pro and a friend with the same iPhone is sending me .heic files to Messages. I can’t open them, share them or download. What gives? I have iOS 16.4.1"

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Troubleshooting Messages and Photos:

Whom to Contact:

Contact your Carrier, as they are the one who provide you with the service of Messaging.