we've had Apple TV for at least a year. Suddenly there's a window that makes you select equipment and return old?what is that about?

We've had Apple TV for a long time. Suddenly there's a window that wants you to select new equipment?

iMac 21.5″ 4K, macOS 12.2

Posted on Apr 26, 2023 03:26 PM

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3 replies

Apr 26, 2023 05:06 PM in response to muguy

drop down that said continue

if you select that, they want to send new equipment and we have to return our old equipment? We've never received any equipment from Apple.

The other selection is "back"... choose that and you go back to whatever you had on initially...like CNN,etc

I'll be calling Apple support in the Am.

muguy

Level 10

90,008 points

Apr 26, 2023 04:50 PM in response to gretchloveswalt66

What window?

muguy

Level 10

90,008 points

Apr 26, 2023 05:12 PM in response to gretchloveswalt66

That’s not a message from Apple. Perhaps share a picture. I think that may just be a message from your cable company

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we've had Apple TV for at least a year. Suddenly there's a window that makes you select equipment and return old?what is that about?