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Delete the balance

Hello, i want to change the apple id region, can you please reset my balance to zero.

Thanks.

Posted on Apr 24, 2023 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2023 11:18 AM

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. Apple provides multiple ways for you to do this.


Read this support article for information about requirements for changing your Apple ID country or region --> https://support.apple.com/HT201389 . In this article (and from https://support.apple.com/HT202359 referred to in the article) Apple outlines ways to remove account balance:


+ "Spend any balance remaining on your Apple ID"

If you then find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( https://support.apple.com/HT201359 ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.


+ "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple removes your balance and keeps it.


+ "Check your Apple Account balance" refers you to https://support.apple.com/HT202359

Note the sections "If you have an Apple Account balance that you can't use", and "If you plan to delete your Apple ID or change your country or region"


1 reply
Question marked as Top-ranking reply

Apr 24, 2023 11:18 AM in response to 8zi9q

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. Apple provides multiple ways for you to do this.


Read this support article for information about requirements for changing your Apple ID country or region --> https://support.apple.com/HT201389 . In this article (and from https://support.apple.com/HT202359 referred to in the article) Apple outlines ways to remove account balance:


+ "Spend any balance remaining on your Apple ID"

If you then find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( https://support.apple.com/HT201359 ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.


+ "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple removes your balance and keeps it.


+ "Check your Apple Account balance" refers you to https://support.apple.com/HT202359

Note the sections "If you have an Apple Account balance that you can't use", and "If you plan to delete your Apple ID or change your country or region"


Delete the balance

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