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I want to reset my balance to zero

Hello , I want to change the apple id region, can you please rest my balance to zero

Posted on Aug 26, 2020 4:21 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2020 6:35 AM

Nobody on these boards can. Buy an item more expensive than your balance and use a different payment method to pay the excess amount; if you can't do this, ask the iTunes Store staff to zero it.


(183472)

6 replies

Sep 29, 2020 5:49 PM in response to chona163

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Click here to send Feedback          

Oct 1, 2020 12:24 PM in response to noura249

Buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.










I want to reset my balance to zero

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