Confirm iPhone Passcode

Hi REPosey,

Thanks for reaching out to the community. Are you referring to the passcode to unlock your iPhone or your password for your Apple ID? Have you used multiple Apple ID's on your iPhone? Are you signed into the App Store and other Apple services with your current Apple ID? If not, be sure to follow the article below for signing in.

1. "Open the Settings app.
2. Tap Sign in to your [device].

On iPhone, sign in to your Apple ID in the Settings app

3.Enter your Apple ID and password.

4.If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in".

Sign in with your Apple ID - Apple Support

Keep us updated.

Hi REPosey,

Thanks for posting in Apple Support Communities.

This is a built-in security feature. To address the behavior, make sure your have a valid payment method on file. If you recently changed your Apple ID or password. Make sure that you have signed out on your iPhone and signed back in with the new login credentials.

Also, check in Settings > VPN & Device Management for a configuration profile. Depending on the parameters, it can affect the settings on iPhone.

Regards.

This article outlines the circumstances when Passcode Entry will be required w/ Face/Touch ID:

Face ID, Touch ID, passcodes and passwords – Apple Support (AU)

You didn’t answer whether it was legitimate. Mine shows up as a notification in my iCloud settings.