How to get Apple Mail on iOS to search accurately?

It seems that since the latest iOS update, Apple Mail on the iPhone has lost its ability to search. For example, I’m searching for an email received Monday from a local store because it has a QR code for a discount. I enter the name of the store and only emails from 2020 and older show up. I try the same search in Outlook and Zoho Mail apps and it shows all emails from that store including the one from Monday. I can’t understand why Mail has gone stupid on searches. Any ideas on how I might resolve this?

iPhone 14 Pro

Posted on Apr 4, 2023 06:22 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 12:53 AM

Many users who have updated to iOS 16 and above must have a similar issue if the issues stated by you are due to the iOS.

Unless you state what the issue is many in this forum may not be able to respond positively to the issue you are facing. 



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.




4 replies
Question marked as Top-ranking reply

Apr 5, 2023 12:53 AM in response to Adwiz

Many users who have updated to iOS 16 and above must have a similar issue if the issues stated by you are due to the iOS.

Unless you state what the issue is many in this forum may not be able to respond positively to the issue you are facing. 



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.




Apr 5, 2023 02:17 PM in response to SravanKrA

I have no filters applied. I'm aware of the "unread" icon and its purpose, so that's not the problem. I spent years as a Mac software developer, so it's not an issue of simple ignorance about settings.


For greater clarity, here are some screenshots comparing the same search in different apps


First, the search for M&M (the store is named M&M Food Market) in MacOS 13.1 on a Mac Studio brings up the Email from Monday:


Next, the search for M&M in iOS 16.4 on an iPhone 14 Pro does not bring up this most recent email, just emails from years ago (which are in the trash folder since I don't filter out mailboxes):


Next, the same search in iOS 16.3 on an iPhone 11 Pro which has the same account settings so it's reading the same IMAP server. Here it correctly brings up the most recent email, just like MacOS:


Next, the same search in the Zoho Mail app on the iPhone 14 Pro. Because the Zoho app does searches differently, it brings up a variety of references, but still shows the recent email from M&M Food Market:


Finally, the same search in another iOS app, Edison Mail, brings up different search results. Again it's due to how this app handles searches but once again it correctly shows Monday's email from M&M:


It's pretty clear that something changed in iOS 16.4 that is affecting searches. Either it's a bug in the software, or some change in the settings. If the latter, I'm at a loss as to how such a change would have happened as my iPhone 11 Pro and iPhone 14 Pro are running identical settings, just different versions of the OS.

Apr 5, 2023 12:54 AM in response to Adwiz

Adwiz wrote:

I can’t understand why Mail has gone stupid on searches.



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How to get Apple Mail on iOS to search accurately?

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